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Terms and Conditions

The contractual terms governing FleetFixs software access, subscriptions, data handling, and service usage.

1. Acceptance and Contract Structure

These Terms and Conditions govern use of FleetFixs products and services. By accessing FleetFixs, a customer organization agrees to these terms, applicable order forms, and any executed commercial agreement. In case of conflict, executed commercial agreements control for commercial scope.

2. Account Responsibilities and Authorized Users

Customer organizations are responsible for user account administration, credential confidentiality, and role permissions. Customers must ensure users access FleetFixs only for lawful business purposes and maintain accurate organizational and contact information.

3. Subscription, Billing, and Renewals

Access to FleetFixs modules is provided on a subscription basis according to plan scope, usage metrics, and commercial terms in the applicable order form. Fees are payable as invoiced, and unpaid amounts may result in suspension after notice where contractually permitted.

4. Acceptable Use and Prohibited Conduct

Customers and users must not attempt unauthorized access, interfere with platform security or availability, upload malicious code, reverse engineer restricted components, or use FleetFixs to violate law, intellectual property rights, or third-party contractual obligations.

5. Customer Data and Processing

Customers retain ownership of data submitted to FleetFixs. FleetFixs processes customer data only as needed to provide services, support operations, secure the platform, and comply with legal requirements, in accordance with applicable privacy and data processing terms.

6. Service Levels, Changes, and Support

FleetFixs may release updates, enhancements, and maintenance changes to improve performance, security, and functionality. Support channels, response priorities, and service commitments are defined by plan terms or contract-specific service schedules.

7. Intellectual Property

FleetFixs and its licensors retain all rights, title, and interest in the platform, software, documentation, and related materials. No rights are granted except those expressly stated in these terms and the applicable customer agreement.

8. Warranties and Disclaimers

FleetFixs warrants that services will be provided in a professional and commercially reasonable manner. Except as expressly stated, services are provided on an as-available basis and all implied warranties are disclaimed to the extent permitted by law.

9. Liability and Indemnification

Each party is liable for direct damages arising from its breach, subject to contractual limits. Neither party is liable for indirect, incidental, special, or consequential damages except where exclusion is prohibited by law or expressly set out in a negotiated agreement.

10. Term, Termination, and Governing Law

These terms remain effective during the subscription term. Either party may terminate for material breach if uncured within applicable notice periods. Governing law and dispute resolution mechanics are defined in the applicable order form or master services agreement.

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Last updated: July 10, 2026