Simplify operations for product companies by Flowcom
Replace spreadsheets, phone calls, and disconnected tools with one system for placing orders, approving them, dispatching trucks, and closing the loop — on the web and in the field.
Stop losing orders in the gap between field and office
Wholesale and distribution teams move fast. Most stitch operations together with WhatsApp, Excel, and legacy ERP screens nobody opens on a phone.
Orders lost in WhatsApp threads
Agents confirm deals in chat. Supervisors never see them. Finance finds out when a truck is already loaded.
Spreadsheets that never match ERP
Parallel Excel trackers for agents, routes, and dispatch — rebuilt every week, never aligned with the back office.
Approvals that stall between departments
No clear status when an order sits between supervisor, finance, and logistics. Nobody owns the next step.
Field tools that don't work on the road
Legacy ERP screens on a phone. Slow catalog. No offline resilience. Agents revert to phone calls and paper.
Dispatch disconnected from what was sold
Transport plans built from memory, not order data. Payment proofs and damage reports scattered across inboxes.
Leadership flying blind on pipeline
Monday-morning CSV exports and pivot tables instead of live revenue, volume, and supervisor performance.
Order Desk connects every step — from catalog to cash — in a workflow your team will actually use.
Why Order Desk
Why teams choose Order Desk
One connected workflow for agents on the road, supervisors in control, and leadership with real visibility.
One platform, every role
Agents order. Supervisors approve. Order managers process. Finance signs off. Transport dispatches. Each person sees only what they need — no clutter, no permission chaos.
Built for the field, not just the desk
Native iOS and Android app with fast catalog, cart, and order history — optimized for spotty networks. Web dashboard for supervisors, finance, and ops.
Approvals that keep moving
Multi-stage pipelines with clear status at every step. Rejections, cancellations, and audit trails built in — nothing disappears between departments.
Route sales, not just desk orders
Standard sales and route sales modes — shop deliveries, trip sheets, van inventory, truck sales, and end-of-day exports for merchandisers and drivers.
Live visibility when it matters
Dispatches on a live map. Delivery driver assignment. Payment proofs and damage reports attached to orders — know what left and what still needs action.
Analytics leadership can trust
Revenue, order volume, supervisor performance, and pipeline breakdown — without exporting CSVs and rebuilding pivot tables every Monday.
Built for your hierarchy
Who Order Desk is for
If your team sells physical product through field staff and back-office roles, Order Desk was built for you.
Field agents
Mobile catalog, cart, order placement, payment proof upload, order tracking
Supervisors
Approval queues, place orders on behalf of agents, agent requests, messaging
Order managers
Processing queue, dispatch planning, driver assignment, live tracking
Finance
Final approve/reject, analytics, full order visibility
Transport & drivers
Dispatch workflows, truck delivery, trip sheets, live fleet view
Marketing / merchandising
Product catalog management, preorders, EOD reporting
Admins
Users, settings, products, analytics, tenant configuration
How it works
From catalog to delivery
Every handoff is logged. Every status is visible. Every role knows what to do next.
Created
Agent places order on mobile or web
Supervisor review
Approve or reject with audit trail
Processing
Order manager prepares fulfillment
Finance
Final approval before dispatch
Dispatch
Trucks assigned, live tracking starts
Complete
Delivered, proof attached, closed
Same data. Same workflow. Wherever work happens.
Core capabilities
Everything from catalog to dispatch
Six modules that cover how distributors actually sell, approve, fulfill, and report — not a generic CRM with a truck icon.
Order management
- Role-based order creation and approval workflows
- Supervisor placement on behalf of agents
- Draft, cancel, and audit-friendly order history
- Card and table views with powerful filters
- PDF export and order detail for every stakeholder
Product catalog
- Searchable product library with images and categories
- Agent-scoped catalog views
- Soft-retire products without breaking historical orders
- Marketing team manages catalog content independently
Dispatch & logistics
- Multi-truck dispatch editor
- Delivery driver directory and assignment
- Fleet integration for live vehicle tracking
- Payment proof and damage report attachments
Route sales operations
- Shop registry and shop delivery orders
- Trip sheets with depart/return tracking
- Van inventory visibility and route sales teams
- Preorders, merchandiser workflows, EOD Excel exports
Team & access control
- Granular RBAC across 10+ roles
- Bulk user import and agent onboarding requests
- Supervisor assignment for new agents
- Multi-tenant architecture for org isolation
Mobile-first field experience
- Native iOS and Android app
- Push notifications for order updates
- Offline-resilient patterns for slow networks
- Role-aware navigation — agents see catalog; finance sees analytics
10+
Role-based views
granular RBAC
6-stage
Approval pipeline
created to complete
2 modes
Sales types
standard & route
1
Source of truth
web + mobile synced
Web + mobile
Built as one product
Your field team stays in the app. Your office stays in the browser. One backend. One source of truth.
Engineered for real B2B workloads
Not demo-day prototypes — structured pipelines, pagination, secure auth, and an enterprise role model that maps to how distributors operate.
- Structured approval pipelines with explicit statuses and rejection paths
- Pagination and filtering built for hundreds to thousands of orders
- Secure authentication with session and bearer token support
- Enterprise role model mapped to how distributors actually operate
- Audit-friendly product retirement — history preserved, catalog stays clean
Get started
Live in hours, not months
Whether you're in the field, the back office, or setting up the tenant — Order Desk meets you where you work.
For field teams
Download Order Desk on iOS or Android and sign in with credentials from your organization admin.
For operations & leadership
Open the web dashboard, sign in, and land on the view built for your role.
For administrators
Configure your tenant, import users, seed your catalog, and assign roles. Live in hours, not months.
The bottom line
Run your order desk like a product company
Fewer lost orders. Faster approvals. Clear dispatch. Real analytics. From catalog to delivery — one platform, not a patchwork of tools.
- Live walkthrough of order pipelines, dispatch, and mobile catalog
- Migration plan for spreadsheets and legacy ERP data
- Role setup for agents, supervisors, finance, and transport
Web dashboard · iOS · Android
See Order Desk on your operation
30-minute session · your roles, routes, and approval flow
Book a walkthroughView pricing